"Fix WordPress and Buddypress sendmail problems (Sign Up Complete, activate your account via the email, but email doesn’t come)"

Date:June 19th, 2014
Comments: 14
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Why doesn’t Buddypress register new users??

The first problem that I had was the sender address of my site. It should be something like admin@mysite.com, not default wordpress@example.com.
Default address got blocked sometimes…

The E-mail address can be changed in WordPress configuration or using plugin like http://wordpress.org/extend/plugins/mail-from/

Second issue was with buddypress:

Sign Up Complete!
You have successfully created your account! To begin using this site you will need to activate your account via the e-mail we have just sent to your address.

Great, but no e-mail ever come to my new users. The problem was with the sendmail server settings. You can use Configure SMTP plugin here http://wordpress.org/extend/plugins/configure-smtp/.

First, use the tools from your provider to setup a real e-mail account on your domain. Like admin@yoursite.com or noreply@yoursite.com.

Second, grab the Configure SMTP, then find its configuration and copy the exact data from the provider page:
smts host;
smts port;
Use SMTPAuth? = yes;
SMTP username;
SMTP password;
Sender e-mail = noreply@yoursite.com;
Sender name = Automatic yoursite email delivery

One more issue you might encounter is the Unix sendmail problem. That system tool must be properly setup in order for any PHP code to be able to send mails.

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14 Responses to “Fix WordPress and Buddypress sendmail problems (Sign Up Complete, activate your account via the email, but email doesn’t come)”

  1. Redi says:

    happy 2 find this post,
    It was very helpfull
    Take care! :)

  2. Sandip says:

    I got the answer I was looking for, will be implementing on my buddypress site. I hope it would work. Thanks.

  3. Eric says:

    Thank you so much!  I looked for days for info on this before I finally thought to search for “buddypress no registration email,” and I got the answer I needed.

    If you optimize your site for keywords like, Buddypress won’t register new users, etc. you mite get some more traffic.  ;)

    Thanks again!

  4. alex says:

    “You have successfully created your account! To begin using this site you will need to activate your account via the email we have just sent to your address.” – I was like: ehhh, yeah, sure…
    even after doing these plugins it didn’t come:
    allthough, this time it was just to be found in the junk e-mail folder! ;)
    Once again, THANX!

  5. soulemane says:

    God bless you ! you have save my life . I was under trouble for this problem .
    I have bookmarked  your site .
    Your are great , thanks once more

  6. Admin says:

    Thank you for the advice! Now my BuddyPress works perfectly!

  7. confofact says:

    configure-mail is working with wordpress, also with wp_mail functions I used in my plugins. But not working with buddypress, like I am not getting activation email. Please help.

    • admin says:

      By “configure-mail“, you mean “configure-smtp plugin“? If you register with WordPress registration process, you get an EMail, and with buddypress no?
      In that case it would be interesting to see if sendmail system program is called at all by budypress reg. process(if on unix). Can you check that?
      Also, following info might help :
      Which version of BuddyPress, WordPress. Do you use Unix or Windows?

  8. cay says:

    Ohhhhhh I so love you.
    Thank you thank you thankyou………………….

  9. gopinath says:

    The mail sent from my website email  (noreply@gangster.co.in) is received in the spam folder of the users how to make it available in their inbox

    • admin says:

      Hello gopinath,

      – all users with different email servers and programs classify it as spam?
      – what is the text and title of the email which lands in spam?

      there are reasons like : text or title of the email contain something which is normally an attribute of spam : words , phrase, link, ip etc.
      – for the specific email service with such a problem you may try to create your own email address there and see if you also get the emails from noreply@gangster.co.in right into the spam folder. If so, try different text and subject of your email.
      – having email email box where the mails from noreply@gangster.co.in get classified as a spam you may try to contact the technical support and ask, what exactly causes such behavior.

      good luck, let us know if you need any further support